Question: How do I order?
Please fill out the order form and send us your artwork or details of your design idea.
Upon receiving your order, you will receive an auto reply email stating your order has been received. If you email your logo/artwork, you’ll receive another auto reply email stating artwork received.
***If you want a trademarked logo (ex: collegiate) you must contact the University to receive written permission for us to embroider logo on your custom item.
Question: How much will my order cost?
Since each order is custom, it’s hard to say what your final price will be until your design proof is created. The price is based on number of items ordered and the size and complexity of your custom design. A $25 design deposit will be charged when you place your order. This will be applied toward the total cost of your cover.
Based on previous custom orders, the average cost for a custom one-of–a kind
Putter cover, $60-70 Wood cover, $35-45 Caddy Bag, $30-40 Tee Bag $25-30 Golf Towel $30-40
Question: When will my order be ready?
Some orders can take up to two weeks to complete, some are ready in a few days, once you have approved your custom design proof. When item is ready to ship, Delila will send you an email to advise when it’s shipped. She’ll also include a picture of your finished cover.
(Please allow 8-10 weeks for Delilah to create design proof. )
All Club Covers, Tee/Caddy Bags and Golf Towels are handmade at Delilah's shop in Evansville, Indiana. She knows you are excited to see your designs and works many hours to create your custom made Club Covers, Tee Bags and Golf Towels.... Or whatever you order from Delilah's.
Question: What is your return policy?
Because your order is custom made, returns are not allowed. A design proof is provided to customer for approval before item is embroidered. However, if Delila has made an error, just call or send an email and advise what the error is. We’ll be happy to replace the item, once you return the original.
Question: How can I contact you?
If you have any questions, concerns or suggestions, contact Delilah by email, or call Delilah''s shop 812-401-0012, or cell 812-430-7052.
Question: How do I pay?
We''ll send you a PayPal invoice, once we have created your design and received final approval. If you do not have a Paypal account, you may use your credit card, using the same invoice. Or you may pay by check or cash, if you''re local.
Question: Do you ship international?
Yes! We ship all over the world with USPS Priority Shipping. Cost of shipping is based on your location. You can check actual cost with USPS website from your location to Evansville, IN 47715.